Sellers:
Listing your saddle is free. When your saddle sells, you will receive 92% of your saddle’s value. The $75 shipping fee will also be deducted from your payout when your saddle sells (you will not pay a shipping fee if your saddle is returned from a trial).
Yes, you can allow a 5 day trial period for your customers. The trial period begins when they receive your saddle. If the buyer decides to keep the saddle, then we will pay you out within 24 hours of the trial end date. If they decide to send the saddle back to you, we will provide you with the tracking number and we will refund them within 24 hours of the delivery back to you. The buyer pays for the shipping, so you will only pay the $75 shipping fee when your saddle sells.
If there is an issue with the saddle upon its arrival back to you, you must notify us within 12 hours. The saddle is paid for up front by the person trialing it, so if it is returned damaged they will not receive their full refund and you will be compensated from the original list price once your saddle sells.
We offer payouts through Paypal. When you created your account on Direct Saddles, you gave us your payout account info. You can update this information in your Seller Dashboard. We will pay you out within 24 hours of delivery of your saddle to its new owner if no trial is offered. Or, we will pay you out within 24 hours of the trial end date if you do offer a trial period.